We offer a wide range of products including indoor, outdoor, mobile, and rental LED displays, as well as advertising displays and transparent flexible film screens.
What is the minimum order quantity (MOQ)?
As an OEM factory, we support trial orders to allow customers to test our products. There is no strict minimum order quantity, though pricing is optimized based on the volume of the order.
What is the typical lead time for an order?
Delivery time depends on the project scale. Generally, standard orders take 3-8 days, while customized products or full container orders require approximately 10-20 days.
How long is the product warranty?
We provide a two-year warranty, which is double the industry standard of one year. Our products are engineered to run reliably for more than 10 years.
How do you ensure product quality?
Our factory is ISO9001 certified, and products meet CE, CB, FCC, and CCC standards. Every unit undergoes at least 72 hours of continuous testing and strict quality control before shipping.
Do you offer technical support for first-time users?
Yes, we provide free training for setting up screens and broadcasting content via Novastar and Colorlight systems. Remote technical assistance is also available whenever needed.